Data Deletion Policy

We may collect and store the following data:

• Contact information (name, email, phone number)
• Chatbot conversation history
• Uploaded documents used to train your chatbot
• Technical data (IP address, browser type, device info)

If you would like your personal data deleted from our systems, you can submit a request by:

• Emailing us at [email protected] with the subject line "Data Deletion Request"
• Including your full name and the email address associated with your account or chatbot usage

To protect your privacy and prevent unauthorized deletion requests, we may ask you to verify your identity before processing your request. This may include confirming the email address or account details associated with your data.

Once your request is verified, we will:

• Permanently delete your personal data from our active systems within 30 days
• Remove your chatbot conversation history and any uploaded documents tied to your account
• Notify any third-party processors, where applicable, to delete your data as well

In some cases, we may be required to retain certain data for legal, accounting, or security purposes, even after a deletion request. This may include:

• Records required for compliance with applicable laws
• Data necessary to resolve disputes or enforce our agreements

Any retained data will be securely stored and not used for any other purpose.

If you connected third-party services (e.g., CRM, WhatsApp) to your GACS chatbot, we recommend also contacting those providers directly to request deletion of any data shared with them.

Please note that deleting your data may affect your ability to use certain features of our Services, including:

• Chatbot functionality tied to your uploaded content
• Access to past conversation history or reports

Certain data, such as inactive chatbot sessions or unused accounts, may be automatically deleted after a defined period of inactivity, in accordance with our data retention practices.

We do not knowingly collect data from children under 16. If we become aware that we have inadvertently collected such data, we will delete it promptly.

We may update this Data Deletion Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

For any questions or to submit a data deletion request, contact us at: